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How to Set Up VoIP in Your Home Office with Ghost, Network Support, Essex

October 6th, 2017
Business IT Support Essex

With home working becoming increasingly popular, it’s important that you remain in consistent contact with your colleagues and clients. However, we know that making these calls on your personal mobile can be complicated and draining. That’s why Ghost, IT Solutions, Essex recommend installing VoIP in your home office.

What is it?

In our previous blog posts we have gone into extensive detail about what exactly VoIP is and how it can benefit you. Now, we have composed a guide detailing what hardware you’ll need to ensure a successful installation.

What Do You Need?

Broadband Internet Connection This seems like common knowledge. However, if you work for a company that deals with a high volume of calls, you’re going to need to a higher bandwidth.

IP Phones If you want to use VoIP in your home office, you’re going to need an IP phone. The IP stands for Internet Protocol, it converts calls into data packets. These packets then travel the same way as an email or any other type of data. However, with IP phones, you are still able to make and receive calls to both landline and mobile numbers.

VoIP Provider Like any other phone, you’re going to need a provider. Without a VoIP provider, you will only be able to make calls to other extensions who are using the same VoIP line as you. Prices can greatly depend on the provider, so be sure to do your research.

PBX Server Software PBX is the software which is installed onto your server. Essentially, this is the ‘brains’ of your phone network and is what allows you to do everything possible with your phone network.

How We Can Help

A Computer for a PBX Server Of course, you can’t install the server software without owning something to host it. The requirements needed to host the software are actually very low, so don’t spend unnecessary money.

VoIP can be a complicated subject matter, however, with Ghost IT Support Essex, we are able to give you a helping hand. With our remote IT services and team of gifted cyber security experts, we can install and maintain all your technical needs. If you would like more information on our business IT support Essex, please give us a call on 01708 390370.


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