How to Choose the Right IT CompanySeptember 21st, 2017
As a small business, choosing the types of technology to be used in our office can be difficult. Not only are there many types of technology to choose from, but making the wrong decision on equipment and devices can cause problems in your office.
In fact, a study by Brother Small Business Survey said that ‘63 percent of respondents frequently feel overwhelmed with the number of technology needed to run their business.
At Ghost IT Support Essex, we provide a number of IT services designed with small businesses in mind. Whether it’s specialised cloud-based services or our 24/7 support services, Ghost IT work with businesses to build simple and effective solutions for your IT system.
When choosing from the number of IT companies in Essex, Ghost IT have compiled a list of questions to ask any potential companies.
Does the IT company offer a range of IT support packages that are flexible enough to suit your present needs and cater for your future growth?
With small businesses in mind, Ghost IT have a number of packages that are able to support and maintain your systems. Along with our support services and business continuity report, we provide a number of services to make life easier for businesses, including setting up cloud-based systems and installing and maintaining hardware.
Will your network be monitored 24/7 and will there be any other IT support services such as out of hours server administration, updates and maintenance?
We promise all our customers that they will have access to our online remote support and collaboration system via our website. If you’re having problems with your IT systems, our remote support portal will allow access to your files and computer in order to sort out the problem without even visiting your offices.
Will you be allocated a dedicated Account Manager as part of your IT support contract? Have you met them and do they seem trustworthy?
At Ghost, we encourage clients to sit down with us and discuss their needs and requirements from us and their IT systems. Once, our team understand exactly what services and products you will require from us, we will sit down and assign you the correct manager.
For more information about our business IT support, get in touch with team on 01708 390370.